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Hey Everyone!,
The Dos and Donts
of
Effective Communication
Photo:Sameer/auracompletsolutions.blogspot.com/ AdobeStock
Good Communication Skills lead to
success in all spheres – whether it is our life, our workplace or our
relationships. When what we want to say is interpreted correctly by the
recipient of the message, an effective communication is initiated. Vagueness in
communication or twisted interpretations are the bane to our relationships and
dicey for our careers. Effective communication can lead to a more professional
image, improved self-confidence and relationships. It helps decrease stress and
creates a greater acceptance of oneself and others.
The ability to
communicate effectively is not equally endowed on everyone – yet we can learn
the basic tricks of the trade by having a look at the following dos and don’ts
of good communication.
Dos
1. Be a good listener and stay focused on the person
who is speaking. Do paraphrase or reword what you have understood to clarify
when there is ambiguity in communication.
2. Maintain eye
contact with the person you are talking to and nod occasionally to
affirm interest in their words.
3. Look for nonverbal
clues like lack of eye contact, distraction or fidgeting, which
convey restlessness or impatience. Yawning or sighing is a sign of mental or
physical fatigue. When you notice these non-verbal signs, wrap up the
conversation, postpone it or inquire about the discomfort.
4. Tailor your
conversation to your audience.
5. Behave confidently and
communicate with a stable and clear voice.
6. Use simple and polite language.
7. Avoid judging people and
praise them often.
8. Express negative thoughts in a positive way.
9. Be open to
receiving constructive feedback.
10. Learn to say ‘no’ politely but firmly.
11. Assert yourself – recognize
others’ feelings and then state your needs or opinions.
12. Favour your right ear. The left side of the brain is the primary processing centre
for speech comprehension and emotion. The left side of the brain is connected
to the right side of our ear and can help detect the emotional nuances of what
a person is saying. Hence it would be effective to tilt your right ear to the
person who is speaking.
Don’ts
1. Don’t interrupt people when
they are talking – it hampers their thought process and is rude. Make it a
conversation and not a monologue. Where there are differences, agree to
disagree.
2. Don’t
overcomplicate your message. Use fewer abbreviations and technical terms as they
are barriers to effective communication. Avoid using too many filler words like
‘um’, ‘uh’, etc.
3. Don’t be defensive
or offensive – stay neutral. Don’t bring up inappropriate topics which
may be controversial and offensive. However, this doesn’t mean that one should
stick to bland or sanitized topics.
4. Don’t criticize in public.
5. Don’t shout or talk too
fast.
6. Don’t show negative
body language. Refrain from frowning or giving angry glances.
7. Don’t give more
importance to cell phones or other electronic devices over people.
In case of emails:
1.Be short and to the
point.
2. Use meaningful
subject lines.
3. Check for typos and
errors before sending an email.
4. Be discreet and do
not gossip or use derogatory language in an email.
5. Use excerpts from
previous messages to clarify what you are replying to.
6. Don’t use email for
time-sensitive issues.
Hope these
communication tips will make your life a lot easier and smoother.
Wishing you success in every sphere of life . . . enjoy sparkling conversations!
Hope you enjoyed reading this;)
“What Do You Think?Do you agree or Disagree or Have any other ideas?Please Share your thoughts in the comments below as I learn just as much from you as you do from me!”
“What Do You Think?Do you agree or Disagree or Have any other ideas?Please Share your thoughts in the comments below as I learn just as much from you as you do from me!”
Bye for Know,
Sameer
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Communications ,Personal Development ,Self ,Body Language, Productivity , Optimize
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